Welcome to Ai Global Pets! These Terms & Conditions (“Terms”) govern your use of our website located at www.aiglobalpets.com and any purchases made through our site. By accessing or using our site, you agree to be bound by these Terms.

If you do not agree with any part of these Terms, please do not use our website.

1. Use of the Website

You agree to use this website for lawful purposes only. You may not:

  • Violate any applicable laws or regulations
  • Transmit harmful or malicious content
  • Interfere with the website’s functionality or security
  • Use false information or impersonate another person

We reserve the right to terminate access to our site for users who violate these Terms.

2. Product Information & Availability

We strive to ensure all product descriptions, prices, and availability are accurate. However, we reserve the right to:

  • Correct errors or omissions without prior notice
  • Cancel or refuse orders due to inaccuracies or availability issues
  • Limit quantities of any product or service we offer

All prices are listed in U.S. Dollars (USD) and are subject to change without notice.

3. Orders & Payments

By placing an order on www.aiglobalpets.com, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the provided payment method
  • You understand that all sales are subject to product availability

Payments are processed securely via third-party payment gateways. Ai Global Pets does not store your full payment details.

4. Shipping & Delivery

We offer shipping within the United States. Delivery times may vary based on location and product availability. We are not responsible for delays caused by carriers or external factors.

Please review our Shipping Policy for full details.

5. Returns & Refunds

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may be eligible for a return or refund in accordance with our Return Policy.

Returned items must be unused, in original packaging, and initiated within the return window. Some items (e.g. perishable pet food or opened grooming products) may not be eligible for return.

6. Intellectual Property

All content on this website — including text, images, logos, graphics, and software — is the property of Ai Global Pets or its licensors and is protected under U.S. and international copyright laws.

You may not use, copy, reproduce, modify, or distribute any content without our prior written consent.

7. Limitation of Liability

To the fullest extent permitted by law, Ai Global Pets shall not be liable for any direct, indirect, incidental, or consequential damages arising out of your use of the site or products purchased, including but not limited to:

  • Product misuse
  • Delays in delivery
  • Website access issues

Our total liability in any matter related to the site or a purchase shall not exceed the amount paid by you for the product in question.

8. Indemnification

You agree to indemnify and hold harmless Ai Global Pets, its owners, employees, and partners from any claims, liabilities, damages, or expenses arising out of your use of our site or violation of these Terms.

9. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of New York, without regard to its conflict of law principles. Any disputes shall be resolved in the state or federal courts located in Brooklyn, NY.

10. Changes to Terms

We may update or modify these Terms at any time without prior notice. Changes become effective once posted on this page. Continued use of the site constitutes acceptance of the updated Terms.

11. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

Ai Global Pets
2049 20th Lane 5B
Brooklyn, NY, 11214
📧 Email: info@aiglobalpets.com